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ADEPT™ Enterprise Solution

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Overview

ADEPT™ is a powerful enterprise-wide solution for managing the complex and dynamic operating conditions of paratransit/demand-response transportation. Its purpose is to AUTOMATICALLY manage resources for optimized performance using parameters and constraints that are both selected by the customer and that are inherent to paratransit/demand-response operations in general.

ADEPT™ is a fully integrated system combining Customer Registration and Eligibility, Trip Reservations, Automated Scheduling, Reporting, Communications, and Database Management into a seamless and dependable package.

The core component of ADEPT™ is an advanced routing optimization engine designed to manage demand-responsive transportation systems in the most efficient manner possible. The system automates many aspects of scheduling, routing and dispatching normally associated with what only humans can do, greatly easing the burden on all personnel while improving efficiencies and service.

Realized benefits include allowing managers/supervisors to focus on strategies to improve efficiencies and customer service rather than just struggling to meet daily-demand. The system minimizes the impact of losing key personnel (to vacation, illness, and job change) and allows using less-skilled personnel for important tasks. Drivers also tend to be happier when given manageable and realistic schedules. Customer service is also improved by consistent scheduling.

ADEPT™ is a sophisticated software package incorporating advanced technology with functionality developed by both industry-leading software developers and paratransit operations managers. It is characterized by ease-of-use, high-speed performance, accuracy, and flexibility. The system operates on an n-tier client/server network using Windows NT/2000 Server and SQL Server DBMS. It incorporates Geographic Information System (GIS) into the scheduling process.

As an Integrated Management Package it provides mission critical functionality in a number of areas:

Client Operations

• Client Registration and Eligibility
• Client Reservations & Subscriptions
• Client Suspension
  

Systems Manager

• Systems Administration
• Fleet Management
• Driver Reporting and Tracking

Archives

• Records and History Management
• Trips and Fleet Records

ReOptimizer

• Subscription, Trip and Route optimization
• Same Day ReOptimization

Dispatch

• Automated Dispatching
• Mapping Functions
• Optional Interface with AVL/MDT

Reports

• Billing
• Manifests
• General Reports
• Ad Hoc Reports

Security Manager

• User Groups
• Passwords
• Privileges

Travel Oracle Manager

• Customize Software to Local Conditions